The “robolution” arrives in ValenciaLaurence Lemoine
Valencia hosts its first restaurant with robot servers: it is a fusion restaurant (Asian and Spanish) that has just opened in the Benimaclet district. Its particularity is humanoid robots that bring the dishes to your table. His (or her?) name is Mulan, they measure 1.50m and are even talkative since they wish you a good appetite! Almost familiar, the robot says “qué aproveche cariño” (good appetite darling)! […]
The Crensa restaurant was inspired by what already exists in China, to help the staff unloading some of the tasks like serving dishes. For the moment, these robot servers do not take orders and do not cook, which always makes the real live servers essential! The robots, equipped with trays, move on rails installed in the ground: an employee gives the order to go to deliver the dishes to the indicated table and it’s the customers that directly recover their order. That’s when they are rewarded with a synthetic “qué aproveche cariño”!
Artificial intelligence is increasingly used in industry, but also in the catering sector where it reduces staff costs. That said, jobs that can be automated and replaced by robots, are those that involve physical work and completely predictable. While they partially alleviate the workload of other employees, human-made robots are often more of a marketing tool than anything else. In Madrid, another restaurant of this type will be opening in the course of next year.